Bayah Education Services (BES) is offering American Hotel and Lodging Association – Educational Institute (AHLEI)’s 12 Hospitality Management Diploma online Program in partnership with Burnaby Continuing Education (BCE).

BES and BCE are using AHLEI’s internationally renowned resources to provide hospitality students with best practices for the 21st century hospitality careers.

By offering AHLEI textbooks and curriculum, our online students will gain valuable knowledge that reflects the most current practices and trends in today’s hospitality industry.

AHLEI courses are offered at academic institutions around the world because the content is written by globally-recognized and respected course authors. These courses are offered by respected colleges and universities in the United States and Canada and in close to 50 countries.

BES and BCE offer the following courses for completion of the Diploma program:

Hospitality Management Diploma

A framed diploma is awarded upon completion of the Hospitality Management curriculum.


333 Managing Front Office Operations (Online)
478 Convention Management and Service (Online) 
250 Supervision in the Hospitality Industry (Online) 
338 Managing Housekeeping Operations(Online) 
374 Revenue Management: Maximizing Revenue in Hospitality Operations (Online)
357 Managing Hospitality Human Resources (Online)
281 Hospitality Facilities Management and Design (Online)
100 The Lodging and Food Service Industry (Online)
349 Managing Service in Food and Beverage Operations (Online)
472 Hospitality Sales and Marketing (Online)
323 Fundamentals of Destination Management and Marketing

387 Security and Loss Prevention Management (Online)
354 Training and Development for the Hospitality Industry (Online)
261 Hotel and Restaurant Accounting (Online)

  • Internationally-recognized certificate will be awarded for successfully completing each course.
  • Specialization certificates awarded after successfully completing specific courses.
  • Internationally-recognized Hotel Management Diploma awarded after successfully completing all 12 courses.
  • To successfully complete each course, 70 percent and over is required for final exam.
  • All exams are prepared and marked by AHLEI.


Established in 1953, the Educational Institute (EI), one of the finest nonprofit member benefits of the American Hotel & Lodging Association (AH&LA), is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The Educational Institute continues to meet and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

Professional certification from the Educational Institute is the ultimate distinction of professional excellence for the hospitality industry. The Educational Institute certifies and validates competencies in conjunction with academia and industry experts for more than 20 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA – the Certified Hotel Administrator.

The Educational Institute extends its reputation around the globe to serve the needs of learning institutions and hotel organizations through 74 licensed affiliates in 45 different countries. The Educational Institute also has an official office located in India, and holds exclusive Hospitality Education Program (HEP) license agreements in numerous countries connecting the Educational Institute’s research and expertise to hospitality operations throughout Europe, Asia, the Middle East, Africa, and Latin America. EI’s 2010 audited financial statements and 2009 FORM 990 , “Return of Organization Exempt From Income Tax,” provides details of its operations and financial positions.

Board of Trustees

AH&LA board consists of 83 members. In addition, the following organizations are non-voting members, but important advisors to the AH&LA board: Hospitality Financial & Technical Professionals (HFTP), Hospitality Sales & Marketing Association International (HSMAI), International Society of Hospitality Consultants (ISHC), International Executive Housekeepers Association (IEHA), and the National Restaurant Association (NRA).

About BCE

Since 1928 the District has offered Community & Continuing Education programs that evolve to meet the learning needs and interests of Burnaby’s residents.

Today, with more than 16,000 registrations annually, Burnaby offers one of the largest district run Community & Continuing Education Programs in the province. The program supports the educational needs of a variety of learners including new immigrants; the employed, unemployed, and underemployed; seniors; youth and those simply interested in learning something new.

Courses are offered during the day and evening, as well as a growing list of weekend programs for people who can’t get out during the week. The adult students represent almost every walk of like and every ethnic group in Burnaby’s cultural mosaic. And so do the instructors. Most instructors live and work in our community and are dedicated to improving the quality of Burnaby’s community life through their contribution as teachers. More than 500 medical experts, craftspeople, business consultants, computer technicians, chefs, lawyers, human relations experts, entrepreneurs, contractors, bricklayers and mechanics form a flexible network of instructors.